To achieve revenue targets by creating a transparent, accountable, recognized, and just VAT (including customs duties) management environment in line with the directives of the National Board of Revenue and related commissioners, thereby enhancing the efficiency of revenue collection activities
The vision of Bangladesh Customs is to be "an innovative, professional, and ethical customs service that contributes significantly to the happiness, safety, economic prosperity, and environmental health of Bangladesh through ongoing modernization and reform in line with international best practices." This vision is supported by a mission to manage borders effectively, protect the community and environment, ensure efficient revenue collection, and facilitate trade and travel
The guiding principles of Bangladesh Customs, as outlined by the National Board of Revenue (NBR), revolve around revenue collection, trade facilitation, safety and security, and organizational development. These principles are implemented through various strategies and actions aimed at ensuring efficient and transparent customs operations
Bangladesh Customs is actively engaged in capacity building to modernize its operations and improve trade facilitation. This involves initiatives like strategic planning, automation, infrastructure development, and legal reforms, with a focus on enhancing efficiency, transparency, and international trade competitiveness
Bangladesh Customs has achieved significant progress in modernization and automation, particularly in recent years. This includes implementing advanced systems like ASYCUDA World, upgrading infrastructure, and enhancing trade facilitation. These efforts are aimed at improving efficiency, streamlining processes, and ensuring compliance with international trade agreements.